All Systems Operational
About This Site
Welcome to aXcelerate's home for system status information and notifications. Event information for any system maintenance window, downtime, or degraded system performance will be found here with up-to-date information about what and when things are happening
aXcelerate Production
Operational
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Operational
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External Integration
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Information Security Related Topics
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Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
System Maintenance - Snapper cluster Aug 29, 2026 22:00 - Aug 30, 2026 01:00 AEST
Scheduled Maintenance Details
Date: Saturday, 29th August 2026
Time: 10:00 PM – 01:00 AM AEST
Expected Duration: Approximately 3 hours
A reminder of what you can expect during the maintenance window:
- aXcelerate will be offline for up to 3 hours
- Any submitted requests will not be processed during the window
- Learners, trainers and administrators will be unable to log in
- Scheduled workflow tasks will process, but may encounter errors if source data is provided via API calls
Why this matters
This maintenance is part of our regular system maintenance schedule and allows for greater reliability and performance of the aXcelerate system. This maintenance has been scheduled out of hours to minimise disruptions.
Do you need to do anything?
We recommend informing your staff and students of the upcoming maintenance.
If you have any questions, please let us know by reaching out to our Support Centre team via the Help Centre.
Posted on Aug 13, 2026 - 15:16 AEST
Date: Saturday, 29th August 2026
Time: 10:00 PM – 01:00 AM AEST
Expected Duration: Approximately 3 hours
A reminder of what you can expect during the maintenance window:
- aXcelerate will be offline for up to 3 hours
- Any submitted requests will not be processed during the window
- Learners, trainers and administrators will be unable to log in
- Scheduled workflow tasks will process, but may encounter errors if source data is provided via API calls
Why this matters
This maintenance is part of our regular system maintenance schedule and allows for greater reliability and performance of the aXcelerate system. This maintenance has been scheduled out of hours to minimise disruptions.
Do you need to do anything?
We recommend informing your staff and students of the upcoming maintenance.
If you have any questions, please let us know by reaching out to our Support Centre team via the Help Centre.
Posted on Aug 13, 2026 - 15:16 AEST
System Maintenance - All Clusters excluding Snapper Aug 30, 2026 00:00-00:30 AEST
Scheduled Maintenance Details
Date: Sunday 30th August 2026
Time: 12:00 AM AEST
Expected Duration: Approximately 30 minutes
System areas affected: Student Management System and Learning Management System
What you can expect during the maintenance window
aXcelerate will experience periods of unavailability throughout the maintenance window.
Why this matters
This maintenance work will improve the performance and reliability of the platform.
Do you need to do anything?
We recommend informing your staff and students of the maintenance window.
If you have any questions, please let us know by reaching out to our Support Centre team here: https://support.axcelerate.com.au/hc/en-gb
Posted on Aug 28, 2026 - 09:37 AEST
Date: Sunday 30th August 2026
Time: 12:00 AM AEST
Expected Duration: Approximately 30 minutes
System areas affected: Student Management System and Learning Management System
What you can expect during the maintenance window
aXcelerate will experience periods of unavailability throughout the maintenance window.
Why this matters
This maintenance work will improve the performance and reliability of the platform.
Do you need to do anything?
We recommend informing your staff and students of the maintenance window.
If you have any questions, please let us know by reaching out to our Support Centre team here: https://support.axcelerate.com.au/hc/en-gb
Posted on Aug 28, 2026 - 09:37 AEST